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Tab 1
Full Service Call Center
We answer your phones (Genesys, Zoom, Ring Central etc.), process your faxes and emails, automated and human SMS messaging, AI assisted IVR, driver and customer human AI assisted trip monitoring and dispatcher support.
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Tab 2
Hosted Operations
All hardware and software is cloud-based in Class A data center.
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Tab 3
Many Ways to Book Trips
  • AI assisted IVR
  • Apps
  • Web
  • Email
  • Faxes
  • SMS text
  • QR codes
  • Booking devices
  • Kiosks
  • Etc.
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Tab 4
Cashiering and Billing
Trips and credit cards are handled accurately and consistently, making driver cashiering faster and much more accurate.
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Full Service Call Center
Hosted Call Taking and Dispatch
Multiple Booking Options
Cashiering and Billing Solutions
Clients
These clients use CCSi's hosted services:
MV Transportation

multiple cities.

TransDev

multiple cities.

MJM Transportation Services

multiple cities.

zTrip

multiple cities.

RideYellow

multiple cities.

South Bay Co-Op

serving Beach Cities of Los Angeles (private radio network)

United Checker Cab

serving Los Angeles City Strip (private radio network)

Long Beach Yellow Cab

serving Long Beach and Vicinity (private radio system)

Fiesta Taxi

serving eastern Los Angeles County (private radio system)

California Yellow Cab

serving Orange County (blend of private radio system, Nextel phone and Blackberry)

Allied/Nashville Cab

serving Nashville, TN and vicinity (100% Blackberry fleet)

Charlotte Yellow Cab/American/Green Cab

serving Charlotte, TN and vicinity (100% Blackberry fleet)

RDU Airport Taxi

serving Raleigh Durham and vicinity to/from airport only (100% Blackberry fleet)

Dulles Taxi Systems

serving Dulles International airport to/from airport only (100% Blackberry fleet)

Checker Airport Taxi

serving Dulles International airport to/from airport only (100% Blackberry fleet)

Ace Taxi

service the greater Cleveland, OH area.

Freedom Taxi Cab

service the greater Des Moines, IA area.

Sun Cab

service the Montgomery County, MD area.

800-TaxiCab Raleigh

service the greater Raleigh, NC area.

Some larger clients have installed CCSi’s call taking, dispatch, and back office software at their own facilities, for use by their own staff:
Ft. Lauderdale Yellow Cab

serving Broward County, Florida (private radio network)

Tampa Yellow Cab

serving greater Tampa, FL area

Red Top Cab of Arlingon

serving Arlington County, Virginia and Washington DC (private radio network)

Yellow Cab of Arlington

serving Arlington County, Virginia (private radio network)

Red Top Cab of Fairfax

serving Fairfax County, Virginia (private radio network)

Yellow Cab of Falls Church

serving Fairfax County, Virginia (private radio network)

Loudoun Yellow Cab

serving Loudoun County, Virginia (private radio network)