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Tab 1
Full Service Call Center
We answer your phones (Genesys, Zoom, Ring Central etc.), process your faxes and emails, automated and human SMS messaging, AI assisted IVR, driver and customer human AI assisted trip monitoring and dispatcher support.
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Tab 2
Hosted Operations
All hardware and software is cloud-based in Class A data center.
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Tab 3
Many Ways to Book Trips
  • AI assisted IVR
  • Apps
  • Web
  • Email
  • Faxes
  • SMS text
  • QR codes
  • Booking devices
  • Kiosks
  • Etc.
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Tab 4
Cashiering and Billing
Trips and credit cards are handled accurately and consistently, making driver cashiering faster and much more accurate.
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Full Service Call Center
Hosted Call Taking and Dispatch
Multiple Booking Options
Cashiering and Billing Solutions
dispatch
Dispatch Services

Our dispatch services make things easy for both passengers and drivers.

software
Back Office Automation

Simply the best, most feature rich software of it’s kind.

internet
Internet Presence

We augment your website with booking and tracking tools.

csa
Call Taking

Our skilled agents and dispatchers handle all incoming and outgoing phone calls.

CCSi offers full-service, turnkey reservation, dispatch, and back office services. We provide the computer hardware, software, and personnel to answer any or all of your reservation lines, at any time of the day or night, on any day of the year.
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